Admin Tasks

End-of-day processing and settlement

Whether your transactions automatically go to AIBMS or you have to manually send them, here’s all the information you need to guide you through both.

Depending on your terminal type, your transactions may be automatically sent to AIB Merchant Services for processing or you may be required to manually submit your transactions for processing at the end of the business day.

Some key points to remember:

AIBMS have two processing windows each business day – midnight and 2a.m. Your processing window is determined by your terminal type.
Settlement into your bank account occurs Monday through Friday, excluding bank holidays in the jurisdiction where the receiving bank account is held.
Payment is net of any suspended or rejected transactions, which could be invalid based on card scheme rules and may need to be resubmitted for processing.
If you have any queries about the amount you have been funded, please contact our Merchant Support Centre and we can address these for you.

Sagepay Verifone

This terminal is configured to upload the day’s batch of transactions automatically at a designated time between 22.00 – 00.00. You should ensure that your terminal is always left powered on during this time.

If you wish, you can manually upload the batch. To do this:

Go to the main menu and press REPORTS
Select UPLOAD BATCH

Alternatively, when you set up Manual Batching, the Helpdesk can advise the cut-off time that you must manually batch each day, to avoid funding delays. Failure to batch in a given day will result in that day’s transactions being settled on the next business day.

FDGL VeriFone

Select REPORTS
Then enter supervisor code into the terminal
Select Reconciliation
Select All

A receipt will be printed out and this will show previous and current totals.

Manual Batching, the Helpdesk can advise the cut-off time by which you must manually batch each day to avoid funding delays. Failure to batch in a given day will result in that day’s transactions being settled on the next business day.

Ingenico

At the end of each business day, the settlement procedure MUST be performed on the terminal. For the totals to display correctly, this must be done during the ‘Banking Window’ time set by AIBMS. If you do not do this, you may experience delays in funds being transferred into your bank account.

Here’s how to do it

Press MENU twice and press Enter to select Totals
Press Enter again to select End of Day
Swipe the Supervisor card
If the terminal displays additional prompts, press Enter until the terminal starts to print the Banking report

Spire / Hypercom

Here’s how to do it

On the top row of the terminal, press the SETTLE key
Swipe the Supervisor card when prompted

If you only accept Visa and MasterCard, the terminal prints off a receipt of the transactions for your records.

If you accept American Express or Diners cards, the terminal will list AIBMS, AMEX and Diners. Select each one in turn. The terminal prints off a receipt of the relevant transactions for your records. Repeat using the SETTLE key for the other cards.

Clover

Clover devices auto-batch at 2am every morning.

Please make sure that all clover devices are left turned on and online during this time.

There is currently no option to manually batch Clover devices but you can view and print a current or historical payment report from any Clover device or dashboard. Please note that a report will not auto print when the batch happens.

To view reports

login as an administrator or an employee with reporting privileges
Open the Reporting app. This will by default show a 24 hour period from 12am to 11:59pm.
Reporting time can be changed on the Clover Dashboard or by calling Clover support
Press the print icon in the top corner of the screen. You have the option of doing this for the device itself or a total for all devices on the mid

Please note this is an X read of the current 24 hour period and is not batching your terminal.