On this website ('Website') "we", "us" and "our" means AIB Merchant Services (which is a 'data controller' for the purposes of data protection legislation) and 'you' means the Merchant, Retailer, Customer or Individual who is using the Website.
Where we refer to AIB Merchant Services this refers to one or more of the trading companies AIB Merchant Services (which operates in Ireland), AIB (GB) Merchant Services (which operates in Great Britain) and First Trust Merchant Services (which operates in Northern Ireland).
By 'personal information' we mean personal and financial information about you we obtain from you or from third parties. By using this Website you agree to the use of your personal information set out as follows.
We do not capture and store any personal information about you when you access this Website, except where you choose to submit personal information by enquiring about or applying for any of our products and services either by e-mail or by using our electronic contact form via Contact Us.
In these latter cases, personal information you will submit to us is used by us for:
- processing your request/application
- providing you with our services as requested
- developing and improving our services to you including our Website services
- providing you with current and future information about our products and services and any other services described in this Website in conjunction with your application for certain services
- assessment and analysis including without limitation credit and/or behaviour scoring, market and product analysis, and
- protecting our legal interests.
In order to process, use, record and disclose your personal information we or our agents may transfer such information to First Data or Allied Irish Banks p.l.c. companies or agents in countries outside the European Economic Area, including the United States of America, which may not have laws comparable to those in the European Union to protect your personal information. Where this happens we will be responsible for ensuring that your personal information continues to be protected during the course of any such transfer with the same level of protection as if we were dealing with it.
AIB Merchant Services and its agents may, unless you ask us not to, use your personal information to keep you informed of services and products from us and our carefully selected partners, which may be of interest to you. This information may be given to you by letter, telephone, email or other electronic means and, for that purpose, you are deemed to consent to receiving such service and product information. However, you can contact us at any time to have your details removed from lists used by us for direct marketing purposes.
|Cookie Compliance||Persistent||1 year||Remembers if you clicked the accept button in the Cookie information bar at the top of your browser.|
|Google Analytics||Persistent||1 year||To help us improve our site and to better understand how people use our site, we use Google Analytics. Most websites use an analytics program. The collected data is anonymous, it does not identify you as an individual in any way. IT helps us identify how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on.|
To help make our website more responsive to your needs, we will collect personal information about you through the use of a standard feature of browser software nicknamed 'Cookies', which we will send to your PC from this Website. A Cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you.
We use temporary or "session"-based cookies that contain certain information about a user's or visitor's use of our website at a particular time. Session-based cookies are automatically disabled or deleted when a user of or visitor to our website closes his or her browser software at the end of session.
Your internet service provider or your PC instruction manual may provide you with further information how to either set your browser to disable cookies or to inform you when Cookies are set. Please note, by disabling Cookies you may not be able to take full advantage of the Website.
Right of access, rectification or erase of data
Under relevant data protection legislation, you are entitled to a copy of any personal information that we hold and which relates to you. You are also entitled to have your personal information corrected if inaccurate or erased if we do not have a legitimate reason for retaining that data.
Please address all requests and/or queries to the Data Protection Officer at the address and contact details below.
If you are requesting a copy of all the personal information we hold about you then you should enclose a cheque (if you are in Ireland, the amount is €6.35, if you are in Great Britain and Northern Ireland, the amount is £10.00) payable to AIB Merchant Services to cover our administrative costs in dealing with your request.
The Data Protection Officer
AIB Merchant Services
6, Belfield Office Park
Telephone: +353 (1) 218 2100
Fax: +353 (1) 218 2199
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you
Other websites and information security
You should be aware that communications over the Internet, such as e-mails, might not be secure. Your communications may route through a number of countries before being delivered; this is the nature of the Internet. For that reason, AIBMS cannot accept responsibility for any access or loss of personal information that is beyond our control. We do however work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information inputted by you. It is important for you to protect against unauthorised access to your computer. Therefore be sure to sign off when finished using a shared computer.